Cleo Privacy Policy

Introduction

DeRef respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our cloud infrastructure management services (the “Service”). By using the Service, you consent to the data practices described in this Policy.

Information Collected

Personal Information

We collect personal information when you create your account, including email address and other identifying information.

Infrastructure Information

We collect information about your cloud infrastructure, including identifiers and linked tags and data.

Cookies, Trackers, and Local Storage

We use cookies, local browser storage and identifiers for the purpose of providing our services. We do not use web beacons or other tracking technology.

How We Use Your Information

To provide, operate, and maintain the Service.
To process transactions, billing, and payments.
To enhance user experience and improve the functionality of the Service.
To communicate with you regarding updates, security notices, and administrative messages.
To comply with legal obligations and enforce our Terms of Service.

Data Sharing and Disclosure

We share data with trusted third-party vendors that assist in providing the Service including payment processors and cloud hosting providers.

We may disclose information if required by law, in response to legal proceedings, or to protect our rights, users, and the public.

Data Security

We use industry-standard security measures to protect against unauthorized access, data breaches, and loss.

Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

You may access, update, or delete your personal information by contacting us.

Changes To This Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified through appropriate channels. Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.